Gift Card Terms & Conditions
Version 1.0 · Effective: February 16, 2026
These Terms & Conditions govern your use of the WinStash gift card issued by Highwire Solutions, LLC ("Issuer," "we," "us," or "our"). By accepting a WinStash gift card, you agree to be bound by these terms.
What This Card Is
The WinStash gift card is a closed-loop prepaid gift card designed exclusively for the redemption of winnings from Class B coin operated amusement machines (COAM) in the state of Georgia. This card is not a credit card, debit card, or general-purpose prepaid card. It is not FDIC insured. This card is not available for purchase — it is issued to players at participating operator locations and loaded with COAM winnings only.
Card Issuance & Registration
WinStash cards are issued in person at participating operator locations. To receive a card, you must be at least 18 years of age and present a valid government-issued photo ID. Your identity information, including name, date of birth, and driver's license number, is collected during registration for account identification, age verification, and regulatory compliance.
Each player may hold one active WinStash card at a time. Your card is associated with your identity and is not transferable to another person.
Loading Funds
Funds are loaded onto your WinStash card by a location attendant at the participating operator location where your card was issued. Only COAM winnings may be loaded onto the card. Cash, checks, electronic transfers, or any other form of payment cannot be loaded onto the card.
Redeeming Funds
You may redeem the funds on your WinStash card at the self-service kiosk located at the issuing operator location. A valid PIN is required for all redemptions. You will set your PIN the first time you use a WinStash kiosk.
Funds may only be redeemed at the location where your card was issued. Your card cannot be used at other retail locations, ATMs, or online merchants.
Fees
| Fee | Amount | When It Applies |
|---|---|---|
| Card issuance | $2.00 | One-time fee at registration |
| Kiosk withdrawal | Varies | Per transaction — current fee disclosed at kiosk before withdrawal (max $10.00) |
| Card replacement | $2.00 | If your card is lost, stolen, or damaged |
| Dormancy fee | $20.00/mo | Charged monthly after 12 consecutive months of inactivity — see Dormancy Fee section below |
| Monthly maintenance | NONE | No monthly fees as long as your card is used within a 12-month period |
Dormancy Fee
Important: If your WinStash card has no load or withdrawal activity for 12 consecutive months, a dormancy fee of $20.00 per month will be charged to your card balance beginning in the 13th month of inactivity.
The dormancy fee will be deducted from your card balance automatically. No more than one dormancy fee may be charged per month. Dormancy fees will stop when your card balance reaches $0.00 or when you use your card for any load or withdrawal transaction. Using your card resets the 12-month inactivity clock.
Before any dormancy fee is charged, we will attempt to notify you at the phone number on file. However, failure to reach you does not prevent the dormancy fee from being applied.
Card Expiration
Your WinStash gift card is valid for 5 years from the date of your most recent transaction (load or withdrawal). Each time you use your card, the expiration date is automatically extended. If your card expires, any remaining balance will be handled in accordance with Georgia unclaimed property law.
Lost or Stolen Cards
If your WinStash card is lost or stolen, contact the location attendant at the operator location where your card was issued immediately. We will freeze your account to prevent unauthorized use and issue a replacement card. A replacement fee of $2.00 applies. Your remaining balance will be transferred to the new card.
You are responsible for all transactions made with your card and PIN prior to reporting it lost or stolen.
Unclaimed Property
Under the Georgia Unclaimed Property Act (O.C.G.A. § 44-12-205), gift card balances that remain inactive for five years are considered abandoned property. We are required by law to report and remit unclaimed balances to the Georgia Department of Revenue. Before remitting your balance, we will attempt to contact you using the information on file. Once remitted, you may claim your funds directly from the State of Georgia.
PIN Security
Your PIN is required for all kiosk withdrawals. You are responsible for keeping your PIN confidential. Do not share your PIN with anyone, including location attendants. Highwire Solutions, LLC will never ask for your PIN. If you believe your PIN has been compromised, reset it at any WinStash kiosk or contact the location attendant for assistance.
SMS Communications
By registering for a WinStash card, you consent to receive transactional SMS messages at the mobile phone number you provide. Messages may include load confirmations, withdrawal receipts, PIN verification codes, balance alerts, and dormancy notices. These messages are transactional and compliance-related — we will never send marketing or promotional messages.
Message frequency varies based on your card activity. Message and data rates may apply. You may opt out at any time by replying STOP to any WinStash message. Opting out may limit our ability to send you transaction confirmations and security alerts.
Limitation of Liability
Highwire Solutions, LLC is not responsible for unauthorized transactions made with your card and PIN if you have failed to keep your PIN secure. Our total liability for any claim arising from your use of the WinStash gift card is limited to the balance on your card at the time of the claim. We are not liable for any indirect, incidental, or consequential damages.
Changes to These Terms
We may modify these Terms & Conditions at any time. Updated terms will be posted at winstash.app/terms with a new version number and effective date. Continued use of your WinStash card after updated terms are posted constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of Georgia. Any disputes arising from your use of the WinStash gift card shall be resolved in the courts of the State of Georgia.